Carefully chosen for their quality care, compassion & commitment to excellence...please meet our team.
Alicia Lazalde, Practice Manager
Alicia attended Utah State University for a degree in Biology before getting accepted to the Dental Hygiene program at Idaho State University. Although she decided to take her career in a different direction, she knew that her interests still remained in the dental field. She has worked for Dr. Moulton since 2013 as part of his front office staff where she has worked in the role of the patient coordinator, treatment coordinator, and most recently the practice manager. Alicia’s background in education has kept her interested in the connection between the mouth and a patient’s overall health which has encouraged her to support the education of oral health. She enjoys not only seeing patients feel good about their smile, but also the overall quality of their life. When Alicia is not helping with office matters, she enjoys spending her time outdoors and loves to go camping with her family. She also likes to travel, experience different cultures, and has been to multiple countries over the years.
Kim Seaton, Patient Coordinator
Kim has been with our office since the Fall of 2016. She has worked in a variety of jobs here in Idaho Falls and has accumulated over 15 years of customer service experience working for several fortune five hundred companies. Kim is the comforting voice you hear on the phone and the kind face who greets you at our practice. She works very closely with all the referring offices to obtain your records and helps us be prepared for your visit. Kim is a very hard working person who loves a challenge and enjoys learning something new every day. She enjoys working with our team and finds motivation to excel at her job through all the great patients that she meets. Kim has two children and shares her home with two pomeranians. She also finds happiness in her four grandchildren and enjoys spending as much time as she can with her family. When she is not in the office helping our patients, she likes to camp, fish, and play in the water.
Bianca Hernandez, Treatment Coordinator
Bianca received her certification for dental assisting through the Assist to Succeed program in 2015. She did her internship for school in our office. After she had completed her hours, we offered her a position with our team as a surgical assistant. She worked in this position for a year until we decided to move her to our front office as the treatment coordinator. Bianca has proven to be a very important part of our team when it comes to assisting our patients with financial arrangements for treatment and providing them with estimates and options. She is also multilingual for all of our Spanish speaking patients. She enjoys working in the dental field because it provides growth, helps her expand her knowledge, and it gives her an opportunity to help others along the way. Outside of work, Bianca likes to spend quality time with her family and close friends. She loves camping and spending her time outdoors. She also likes to paint and bake treats with her niece.
Karla Frey, Professional Relationship Director
Karla already had an accomplished background when she came to us in 2018. Since graduating with her BS in Biology Teaching from Brigham Young University in 2002, she has worked with all ages, from preschool through adults. She has taught science, languages (Spanish and Portuguese), and integrative healthcare practices in both the public and private sectors. She believes using the best of both traditional and complementary practices and has consulted with hospitals and healthcare providers since 2012 on how to implement aromatherapy protocols and natural health education into their practices. As our Professional Relationship Director, she builds connections with your referring dental office through in-office visits, educational events, & online presence. She facilitates communication between the doctors to assure each patient has the best possible experience. Karla is also a devoted wife and mother. She and Nic, her husband of 17 years, have three boys and a girl. So if you’d like advice on being a basketball, cross country, or music parent, she can help you there, too!
Nan Portmann, Dental Hygienist
Nan graduated from Pima Community College in Tucson, AZ with high honors as a dental hygienist. She recently moved here from Utah at the beginning of 2017, and we were lucky enough to have her join our office soon after. Nan possesses many good qualities as a dental hygienist which makes her an ideal fit for our team. It is important to Nan to provide all the patients that she sees with quality care. She strongly believes in being proactive in disease prevention, patient education, and maintaining good rapport with both the patients and referring offices. Since excellent hygiene is imperative to good periodontal health, it has been great to have Nan join our staff. When Nan is not working, she loves spending her time outdoors hiking, camping, or exploring new places. She loves to also spend time with her daughter. Recently, she got married to a wonderful man and was able to add two boys and one more girl to her happy family.
Holly Beltran, Surgical Assistant
Holly is such a benefit to our office! She is a hard worker, loves to learn and brings a positive attitude to her interactions with patients. More to come!
Candice Peterson, Surgical Assistant
We love having Candice in our office. She brings valuable experience and a calming influence to all her know her. More to come!
Holly Beard, Insurance Coordinator/ Sterilization Assistant
Holly joined our team in July of 2016. She attended EITC for her certificate as an expanded functions dental assistant and finished school in 2016. She came to our office to complete her internship for school, but she proved to be such a great addition to our team, that we invited her to stay and become a permanent part of the Ridge Crest family. Holly has always known from a young age that she wanted to go into the dental field. Growing up, she has continually enjoyed her regular dental visits and hopes to someday share that positive experience with other patients by continuing her education and becoming a dental hygienist. She feels that Dr. Moulton has been a wonderful teacher to her and has provided her with great insight and experience. Outside of the office, Holly enjoys spending time with her son, Wesley, and her husband, Austin. Her family enjoys both summer and winter outdoor activities which include camping and snowmobiling.